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Patient Services Representative
| Job title: | Patient Services Representative |
| Posted on: | 05/06/2011 |
| Status: | Full Time |
Company Information
| Location: | 1861 Powder Mill Road, York |
| Contact E-mail: | resumes@ossortho.com |
Job Description
Patient Services Representative – Registrar
Full -time
Reporting to the Patient Financial Services Manager, the PSR will be responsible to contact patients to gather and prepare materials necessary to pre-admit and register patients. The PSR will contact patients to obtain insurance information and determine any pre-certification requirements, as well as secure benefit information, and any required authorizations. The PSR will also notify patients of any non covered services or balances, and make arrangements to collect any balances due at time of service. At time of service, the PSR will be responsible for completing registration data, and act as cashier collecting applicable payments. The PSR will notify the PFS Manager of any non authorized or non covered services that would affect the billing and payment of the encounter, and obtain override approval when appropriate. The PSR is responsible to document all information in the hospital system.
QUALIFICATIONS, EDUCATION, and GENERAL EXPERIENCE:
Strong communication and customer service skills required. Knowledge of Inpatient Admitting and Outpatient Registration processes expected. Must be knowledgeable of insurance reimbursement procedures. Must be experienced with Microsoft Office products. Strong organization and problem solving skills. Able to work with minimal supervision. Must be flexible with hours.
A high school diploma or GED is required. Some college preferred. Two (2) to three (3) years of hospital admitting experience preferred. Previous experience with CPSI (hospital billing system) preferred. Prior bookkeeping / accounting experience a plus.
Full-time/40 hours. Monday—Friday 8:00-4:30. Must be flexible.
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